Gold Coast Pro-Detail & Supplies may need to contact you by telephone regarding an enquiry, estimate, booking, service or other request you have made with us.
By selecting Yes for Phone Call Consent, you give Gold Coast Pro-Detail & Supplies permission for authorised staff members and approved customer-service agents, including automated or AI-assisted agents where used, to make outbound telephone calls to you for service-related purposes.
Outbound telephone calls will only be made between:
8:00 AM and 8:00 PM
Calls may relate to any service offered by Gold Coast Pro-Detail & Supplies, including where applicable:
detailing services;
maintenance detailing;
ceramic coatings;
vehicle protection services;
spray-wrap services;
hydrographics or other associated services;
estimates you have requested;
booking or appointment enquiries;
existing bookings;
rescheduling or appointment changes;
service requirements or questions;
information needed to prepare or complete an estimate;
information needed to confirm or perform a booked service;
follow-up relating directly to an enquiry, estimate or service request; and
other reasonable next steps connected with a service you have requested from us.
Your Phone Call Consent is not consent to receive promotional or sales calls for unrelated products or services.
We will not use this consent to make outbound telephone calls simply to advertise, promote or market products to you.
Calls made under this consent must relate directly to:
a booking;
an enquiry you have made;
an estimate you have requested;
a service being considered or performed for you;
an existing customer service matter; or
necessary communication connected with services provided by Gold Coast Pro-Detail & Supplies.
Calls may be made by an authorised Gold Coast Pro-Detail & Supplies staff member or an approved customer-service agent acting on behalf of the business.
Where an automated or AI-assisted agent is used, the purpose of the call remains the same: to assist with your enquiry, booking, estimate, service or related customer-service requirements.
If you select No for Phone Call Consent, Gold Coast Pro-Detail & Supplies will not make outbound telephone calls to you under this consent.
Where appropriate, we may instead communicate with you by SMS or another method associated with your enquiry or booking.
You may still receive necessary non-marketing SMS messages relating to your booking, appointment, estimate, service, courtesy-car reservation, rescheduling or other service-related matters.
By selecting Yes, you confirm that:
you give Gold Coast Pro-Detail & Supplies permission to make outbound service-related telephone calls to you;
calls may be made by authorised staff or approved customer-service agents;
outbound calls will only be made between 8:00 AM and 8:00 PM;
calls will relate to bookings, services, estimates, enquiries or necessary service-related follow-up; and
this consent does not authorise unrelated promotional or product-marketing telephone calls.
Your consent applies to service-related communications for Gold Coast Pro-Detail & Supplies and its services.
Gold Coast Pro-Detail & Supplies
4/16 Hutchinson Street
Burleigh Heads QLD 4220
Phone: 0457 636 977